DELIVERY INFORMATION
ordering online
We have been Paypal Verified since 2001. It is a safe a convenient way to send payments. You do not need to have a Paypal account to make a purchase - you can also use your credit/debit card. There is no charge for sending a payment and your order is usually shipped the following working day. If there will be a delay you will be notified within 24 hrs and the option to cancel offered.
ordering by post
We can accept payment by cheque or bank transfer in GB pounds only. Please make sure you include your address and full details of your order. Please send your order and payment to: Tracy Hall, Rosebank, Burray, Orkney KW17 2ST, Scotland. If there is any problem or anticipated delay with your order we will contact you by post unless you supply an email address (recommended for a speedy reply).
uk delivery RATES
Order Value up to £10 | £2.50 |
Order Value up to £20 | £3.50 |
Order Value up to £50 | £6.00 |
Order Value over £50 | £12.00 |
iNTERNATIONAL DELIVERY RATES
Order Value up to £10 | £6.50 |
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Order Value up to £20 | £8.50 |
Order Value up to £50 | £16.00 |
Order Value over £50 | £25.00 |
We ship via Royal Mail. Delivery charges are added automatically at the checkout and you will have the opportunity to check your order before making payment.
Unfortunately, due to the current confusion concerning the new USA import duties, I've had to make the sad decision to suspend orders to the USA until it is properly worked out.
Original paintings should be exempt from this because of the 'Harmonised Tariff Schedule', but lack of clarity from the US government as to whether they will honour this means I won't be able to ship originals either for now.
My sincere apologies to my lovely US customers; I don't want you to get hit with unexpected duties while your government decides how to implement these changes...hopefully this is a temporary problem and normal service will be resumed soon!
